AMC ( Annual Maintainance Contracts)
JPS also undertake annual maintenance contacts to ensure smooth running of the RTU and the data is constantly available at the RCC. JPS ensure the RTU and OLTEs are running as they are supposed to and also ensuring the redundant systems are fully right shape.
The AMC Service includes
- Periodic visits to the site to do checkup on the systems and take-care any preventive maintenance needs.
- Ensure the troubleshooters to be available to service on-call needs
- Maintain Knowledgebase of the installed equipment to ensure troubleshooting needs
- Maintaining the configuration files and database files of all the installed systems
- Taking periodic back-ups of the database files of all the installed systems
- Restoration of entire system from scratch in case of failures or faults